PRIVACY POLICY

At Béton Préfab MJM Inc., the confidentiality of your data is a priority for us. This privacy policy aims to clearly inform you about how your personal data is collected, used, stored and protected when you visit www.betonprefabmjm.com.

1. WHO IS RESPONSIBLE FOR DATA PROCESSING?

Béton Préfab MJM Inc. is the sole data controller. The company promises that no unauthorized person can access user data, and the data will only be used to respond to customer requests and for private marketing statistics.

2. WHAT DATA IS COLLECTED?

Béton Préfab MJM Inc. only collects data voluntarily provided by clients. The data collected is only that which is necessary for the proper management of our activities.

  • Identification data (first and last name, email address, phone number) (via our estimate request form);
  • Browsing data (IP address, browser type, pages visited) (via cookies and analytics tools);
  • Message and request data (content of messages sent via the form).

3. WHY DO WE COLLECT YOUR DATA?

Béton Préfab MJM Inc. collects your data for the following reasons:

  • Respond to your contact or project estimate requests;
  • Provide information about our products and services;
  • Improve your user experience on our website;
  • Produce website traffic statistics;
  • Produce marketing statistics on how users learned about Béton Préfab MJM Inc. and/or its products/services;
  • Fulfill our legal obligations.

4. WHAT ARE THE LEGAL BASES FOR DATA PROCESSING?

Béton Préfab MJM Inc. processes your data based on the following legal grounds:

  • Consent (e.g. sending messages, responding to forms, placement of non-essential cookies);
  • Legitimate interest (e.g. continuous site improvement, responding to customer inquiries);
  • Market research (e.g. improving product quality, improving customer service);
  • Marketing statistics (e.g. collection and analysis of marketing data);
  • Legal obligation (e.g. invoice retention, fraud prevention).

5. HOW LONG DO WE RETAIN YOUR DATA?

Béton Préfab MJM Inc. retains your data indefinitely as stated in this policy and in accordance with privacy laws. Data is only retained for as long as necessary to achieve the purposes described above.

6. WHO ARE THE RECIPIENTS OF YOUR DATA?

Béton Préfab MJM Inc. may only disclose certain data to the company's internal team, technical subcontractors (e.g. web providers, management tools), and competent authorities if required by law. No transfer of your data outside Canada occurs, unless otherwise stated and with appropriate safeguards.

7. HOW DO WE SECURE YOUR PERSONAL DATA?

Béton Préfab MJM Inc. takes technical and organizational security measures to protect your data against unauthorized access, loss, or destruction (e.g. secure connection (HTTPS), regular backups, restricted data access, etc.)

Despite all measures taken by Béton Préfab MJM Inc. and as required by law, perfect protection and security of user data cannot be guaranteed. All users are required to exercise care in handling and disclosing their personal information.

8. WHAT ARE YOUR RIGHTS REGARDING THIS POLICY?

Béton Préfab MJM Inc. offers you, in accordance with current legislation, several rights as a user, including:

  • Right of access, rectification and erasure of your data;
  • Right to restriction or objection to processing;
  • Right to data portability;
  • Right to withdraw your consent at any time;

To exercise your rights, contact a member of our team who will be happy to respond and respect your requests.

9. HOW DO WE UPDATE THIS POLICY?

Béton Préfab MJM Inc. reserves the right to modify this privacy policy or the website at any time without notice. If you continue to use www.betonprefabmjm.com, you accept any changes made in accordance with the law and this privacy policy.